Conditions and information

Will you soon be staying by the sea with Belcoast Holidays?

We have been renting and looking after comfortable holiday homes and flats on the Belgian coast for years. We offer you the fine base you are looking for for your stay here, so all you have to do is enjoy your own peace and quiet! So enjoy all the beauty that the coast and the beautiful surroundings have to offer without a care in the world.

The properties we offer are owned by private individuals. They want to share their cosy retreat with others and offer their homes for rent to Belcoast Holidays. We then take care of the reservations and communications, among other things. We also clean the holiday homes. Rentals are usually made in combinations of midweek, weekend and week.

Our holiday houses and flats are divided into two domains: Zeegalm in Middelkerke is a cosy family domain located in the Warande dunes at 200m walking distance from the beach. The fishermen's cottages and exude authenticity and can accommodate a family of up to 6 people.

West Bay is located in Westende village at a 10-minute walk from the beach of Westende. The holiday park consists of a cosy hotel and cosy holiday flats. During the summer you can seek refreshment in the natural swimming pool.

Booking conditions

Changes and cancellations

Changes and cancellations are subject to your chosen fare.

Flexible rate: If cancelled or modified up to 7 days before the arrival date, no fee will be charged. If cancelled or modified after that or if you do not show up (no show), 100% of the stay will be charged. The total price of your stay will be charged 7 days before arrival.

Early booking rate or Non refundable rate: The total amount of your reservation will be charged immediately.You cannot change or cancel this reservation.

General terms and conditions

The full amount of your reservation must be paid before arrival. If payment is not made on time, we will cancel your reservation. A reservation request from the client must always be confirmed by Upstairs Hotel. Without the confirmation, there is no reservation or booking. The client can check in from 3pm on the day of arrival and must check out by 11am on the day of departure.

Should the execution of the contract be wholly or partially, temporarily or not, prevented or rendered impossible by circumstances beyond the control of Belcoast Holidays (strikes, war risk, blockades, fire, floods, storms and other disturbances of whatever nature), force majeure exists on the side of Belcoast Holidays.

Liability of the hotel

Belcoast Holidays is committed to putting at the disposal of the client the services mentioned in the reservation confirmation. The descriptions, sizes and colours and the photos and drawings in the price quotations, catalogues and/or website are purely informative. Should Belcoast Holidays be unable to place at the disposal of the client the accommodation described in the booking confirmation, Belcoast Holidays is entitled to place at the disposal of the client another accommodation of the same or a higher category, with Belcoast Holidays bearing the possible additional cost.

Belcoast Holidays is not liable for any eventual accidents occurring on the property of the hotel, including parking. Belcoast Holidays is not liable for loss, theft or damage caused by third parties to the client, except for those items for which an express and written safekeeping agreement has been concluded.

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